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Return Policy

All sales are final*. We do not offer refunds/exchanges, nor do we allow cancellations/ returns. Please ensure your details and items ordered are correct before placing an order with us.

 

mshield.com reserves the right to refuse any returns at any time.

Items that are damaged/defective upon arrival:
If you believe you have received a defective or incorrect merchandise (style or color), you must contact customer service within 7 days of receipt and provide a photo of the defect and/or incorrect product.
We DO NOT replace with a different product than what was originally ordered.
We are unable to exchange any ordered product for a different product (style or color).


Please keep in mind that product settling may occur during transportation which may effect the density of certain powders although this will not effect the product. Clumping may occur with some of our products in high moisture environments, although we have tried preventing this to the best of our capability with the use of certain moisture preventing ingredients. Heat may also effect the products' composition, it is necessary to store the products in a cool, dry environment where composition will not be effected. Results will vary on an individual basis depending on your diet, lifestyle and workout program.