Return Policy

These are Mshield.com’s ("MSHIELD", "we" or "our") Standard Return Policies applicable only to products purchased by you directly from the Mshield.com website.

• All product returns require approval from our customer service team within 30 days of receipt of product.
• Upon receipt of returned product Mshield.com will refund the purchase amount.
• Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
• Any product not purchased from Mshield.com
• Any product that is returned without all original packaging and accessories, including the retail bag, and all other items originally included with the product
• Any product that exhibits physical damage
• Any product for which you have submitted a mail-in rebate
• Items that are damaged/defective upon arrival:
• If you believe you have received a defective or incorrect merchandise (style or color), you must contact customer service within 30 days of receipt and provide a photo of the defect and/or incorrect product.
• We DO NOT replace with a different product than what was originally ordered.
• We are unable to exchange any ordered product for a different product (style or color).